Right of Access: Under GDPR and CCPA laws, individuals have the right to obtain a copy of their personal data, as well as other supplementary information. When users ask for a copy of their personal data, this is called a Subject Access Request.
Yieldify clients can complete privacy requests like Subject Access Requests, directly on the Yieldify Conversion Platform (YCP) in the Data tab of their Website Settings. Please contact your Account Manager if you need any additional support.
For instructions on completing Data Erasure Requests, click here.
How do I complete an access request on YCP?
Log in to YCP
Select the organisation and corresponding website for which you have received the Subject Erasure Request
Go to your website settings by clicking the gear icon on the bottom left of the page
Click on the “Data” tab to access the Data Privacy and Compliance panel
Enter the email address of the subject who made the request and click “Submit”.
You will receive an email from Yieldify with a link to the subject’s data within 24 hours. You are responsible for sharing the data with the subject who made the request.
The link expires within 7 days of the request being made on Yieldify’s Platform.
Access Request Considerations
You can only complete one request at a time, by submitting emails one by one. Each submission will be treated as a separate request.
If the request was made at the organisation level and you own multiple websites, their data must be accessed from each Yieldify Website Settings individually.
To comply with GDPR, You should respond without delay and within one month of receipt of the Subject Access Requests.
If Yieldify does not have any data stored against the submitted email, you will get the following message: “No records were found matching this email.”
Our data collection policy explains further what data Yieldify may collect on any website containing the Yieldify Tag Data Collection Policy